De Beers Sucks Customer Reviews and Feedback
De Beers Group is an international corporation that specializes in diamond mining, diamond retail, diamond trading, and industrial diamond manufacturing sectors. The company is currently active in open-pit, large-scale alluvial, coastal and deep-sea mining. It operates in 35 countries and mining takes place in Botswana, Namibia, South Africa, Canada, and Australia. From its inception in 1888 until the start of the 21st century, De Beers controlled 80% to 85% of the rough diamond distribution and was accused of being a monopoly. Competition has since dismantled the complete monopoly, though the De Beers Group still sells approximately 35% of the world's rough diamond production through its global sightholder and auction sales businesses, an effectual monopoly, as this still allows it to control prices, inflating them dramatically.
Charlie L. shared a review on Yelp in July 2013:
"Maybe their service got revamped or maybe everyone who posted before me dresses better than me. Anyways I remember one time I went to De Beers when I was ring shopping for my then-fiancee and it was during the summer and I had on a t-shirt and worn out cargo shorts. Anyways, I left an email for them to get back to me about buying a ring and they never did. Maybe they didn't think I could afford DeBeers by the way I dressed. And they could be right but that is not the pt. I ended up with a bad taste in my mouth but my now wife did end up with a ring from a little pretty blue box instead."
Former Employee - Crusher Operator says"They don’t care about people. Three years there and never got fit tested for respirator no fall are at training No lock out tag out training Craw shift always trying to get you fired No maintenance program"
Former Employee - Production Operator says"DeBeers has a long history of negative exploitive behavior, they live up to this to this day. Expect that you will work in a class system where you will be treated like second class, uneducated unskilled peasants. The management is arrogant and do not expect HR to be helpful or supportive. Your rights and self respect will be violated by this company, count on it."
Former Employee - Engineer says"You learn nothing, never be challenged Lots of politics Business always volatile, now the natural diamond market is crumbling down, they move into synthetics (what they have been fighting for decades) but they are too big and expensive to live on producing cheap shiny bits anyone can produce in Asia. They could go bust any time. If not, expect layoffs. They already did in 2010."
Current Employee - Anonymous Employee says"People have diplorable teaming abilities Long hours Too much politics People resistant to change"
Former Employee - Anonymous Employee says"Excessive management Chaotic management You will work in a "dynamic" environment where you will start tens of projects and hardly finish one of them. Assume it and enjoy your payday. Love 80s 90s technology? Then it's your place! Better be a male in that company. Good at office politics? It's the only way to promotion"
says"No work life balance. Claustrophobic no perks. Archaic work practices."
says"CEO, Receptionist and Security staff were not at all friendly"
Former Employee - Consultant says"Very hierarchical structure, layers upon layers of management. Impossible to get anything done. Micromanaged to the extreme. Too many people doing the same/ similar tasks. Often work is done just for the sake of it. Very inefficient. Senior management hiding away on their own floor. Inaccessible."
Current Employee - Undisclosed says"company culture is disgracefully poor Core values are spouted at every opportunity but the company itself does not live by them. Sexism from senior management is commonplace Manager competence varies wildly. Incompetent managers are not given support to improve. Those suffering under incompetent management are expected to grin and bear it. Power struggles between territories. Office politics I could go on in detail about the extent of the poor culture...."
Former Employee - Anonymous Employee says"South African management style, poor HR department, little care given to employee experience/life quality on minesite, illogical and short sighted cost cutting"
Warehouse Officer (supervisor) says"Moving from mussina to gauteng region was really difficult for me but to change of environment. It was challenging at first but so far I thank those who adviced me to come. De Beers is a nice company and even thinking of going back."
Superintendent (Current Employee) says"No work/Life at the Management Level. Not a very organized company. Upper Management at the corporate office does not provide guidance. Rotational schedule is not bad"
Mechanic/lead hand (Former Employee) says"long days, hard to get parts etc, learned money isn't the answer, manage time wisely, co-workers love them or hate them must work together, hardest part is all the paper work haha, the most enjoyable is the time off."
Trading and Logistics Co-ordinator (Former Employee) says"I learnt many skills, but management changed with new CEO. Things changed. Also no career progression to offer."
CONTROL ROOM OPERATOR/OPERATOR (Former Employee) says"Worked here and just got into a place where couldn't take it anymore. No advancement and bad management. Good money and benefits but all an all not a great environment to move up.money and benefitsManagement"
Protective Services Official (Current Employee) says"This position is 2 weeks on, 2 weeks off, 12 hour days. Two of my off-days are spent travelling to and from the mine-site. The benefits are awesome, and the two weeks off is nice, but it can be mentally frustrating at times being away from home in an isolated post for two weeks at a time if you have a family.Free food, good benefits/wageLong hours, isolated, poor access to the outside world."
Programmme Co-Ordinator (Former Employee) says"very productive always talking to different people, working with well groomed co-workers so I had no problem at all, always found it difficult explaining to customers that there is no refund.free clotheslong hours"
General worker (Current Employee) says"i did really enjoy working there because they payed much money i even afford somethings that i did at first i worked long hours there 7 to 7 Monday to Sunday and the problem was that the was not an single off that you get when working there.buy lunch for your selflong hours"
production operator (Current Employee) says"We a facing challenges when its raining because we don't deliver to what is expected due to road slippery. The enjoyable part is when we reach above expectation as a Team we all celebrate the achievement. Yes management do give us the moral by visiting our workplace and have some conversation with one on one. We always learn on everday"
Training Officer (Current Employee) says"The work we do is to monitor all mining operations and train all mining equipment and also do traing follow ups and planned tusk observatins in the pitNo benusesLong Hours"
Underground miner/blaster (Current Employee) says"I am a hard working middle aged man, healthy non smoker who is not afraid of work and manual labor. I am looking for a new challenge in another location."
Geology Manager (Current Employee) says"My typical day at work include reviewing plans and success of these plans. This helps me to review my own effectiveness as a manager on a daily basis.AutonomyTight deadlines"
Senior Logistics Co-ordinator / Manager (Former Employee) says"Very good company if it is for financial purposes. However family life takes a major setback. Your year is based on 220 to 300 days work non stop, Saturdays and Sundays... Very challengingSalary and BenefitsLong hours"
Engineering Maintenance Manager (Current Employee) says"The company is well organized, professional and structured. Some of their operations are not as well run. The project manager of the project I am working at is amazing and is keen to keep the project schedule on track, but without safety or environmental incidents."
Engineering (Current Employee) says"Long working hours with to little proper training in your trade department You learn a lot about your work environment and Safety You gain info expertiseFood COMERDATINGTo many company contracts"
Underground Miner (Former Employee) says":) Good people to work with. I like how the company showed that safety is a priority among its employees. Learned a lot while employed with this company.Fly in Fly out rotationsIsolated"
Supply Chain Practitioner: Mine Processing (Former Employee) says"Poorly skilled management that are old school and believe they are the boss and you listen to them. Little scope for lateral thinkers."
Geologo (Former Employee) says"A atividade laboral diária consistia fundamentalmente no controlo da produção de sondagem kimberlitica. o ambiente de trabalho era bastante positivo com muitos desafios todos dias. sobre a avaliação pesa negativamente o sistema de rotação, por implicar longos períodos de afastamento das famílias e das zonas urbanas. contudo a avaliação geral é positiva"
Mining Engineer (Former Employee) says"De Beers was a progressive company with respect for good planning and engineering solutions. The many levels of planning and sign-offs although critical proved to be too much red tape.Good brandPoor Career Advancement Structures"
Security Officer, Door Supervisor, Static Security (Current Employee) says"“I just wanted to drop a note saying how well I was work at debeers I came in to have a watch battery replaced and I was so impressed with your employees. One woman showed me several expensive time pieces while the gentleman behind the counter took care of my watch. I guess what impressed me the most was I came in for a simple repair and I was treated as if I were a rock star. This type of service is becoming extinct. You see more and more young people at retail establishments that simply don’t care one way or another – what you think of their service. The debeers staff and service is simply amazing!offered coffee, cookies and chocolatesgood shift work jobs"